Terms of Service Lapsly

These Terms of Service define the general conditions for using the platform available at lapsly.com provided by Fintech Analytics sp. z o.o. (hereinafter "Service Provider") and the rules for using the Services offered by the Service Provider to Clients. Whenever the following capitalized terms are used in these Terms, they shall have the following meanings:

• Applicable Laws – mandatory legal provisions in force on the date of the Agreement, including any amendments during the term of the Agreement and provisions that come into force during that period.
• Price List – the Service Provider's price list serving as the basis for calculating fees for access to specific Services within the Platform; changes to the Price List do not affect fees previously paid by the Client.
• Personal Data – any information about an identified or identifiable natural person entered into the Platform for the purpose of using the Services.
• Password – an alphanumeric string required for authorization when accessing the Account; the Client should immediately change the initial password assigned by the Service Provider.
• Client – an entity for which the Service Provider provides Services via the Platform in accordance with these Terms, in particular: a business entity, a commercial company, a sports club or sports association, an association or foundation conducting sports/training activities.
• Consumer – a natural person performing a legal act not directly related to their business or professional activity.
• Account – an electronic service provided to the Client within the Platform, enabling the use of Services; access to the Account requires a Login and Password.
• License – a license granted to the Client to use the Platform (via a web browser) to the extent specified in these Terms.
• Login – the Client's/User's individual identifier in the Platform (email address provided during registration).
• Subscription Period – the period of Service availability according to the Price List; begins from the date the relevant information is displayed to the Client in the Platform.
• Subscription Fee – a fee determined based on the Price List or individual arrangements, payable in advance; covers the Service Provider's readiness to provide specific Services.
• Terms / Agreement – this document defining the rules for concluding agreements and providing and using the Services offered by the Service Provider.
• GDPR – Regulation (EU) 2016/679 (General Data Protection Regulation).
• Platform – the online platform available at lapsly.com, enabling the provision of Services.
• Content – textual, graphic, and multimedia elements published on the Platform by the Service Provider.
• Services – services provided electronically by the Service Provider to the Client via the Platform, including IT solutions for swim club and training management (training planning, attendance tracking, mileage, tests, goals), results monitoring and analysis (competitions, Livetiming), reporting and communication (coach–athlete–parent–club).
• User – a natural person authorized by the Client to use the Platform (e.g., coach, athlete, parent/guardian, club employee).

Acceptance of these Terms is voluntary but necessary to use the Platform and Services.

Using the Platform requires meeting the minimum technical requirements and an active internet connection. Data transmission costs are borne by the Client/User according to their operator's tariff.

Services provided electronically involve typical transmission risks (data disclosure, unauthorized access, data loss). Both parties take measures to minimize these risks: the Service Provider implements technical/organizational safeguards provided in the Terms; the Client maintains Login and Password confidentiality. The Client is responsible for actions and omissions of authorized Users as their own.

Using the Platform (including Services) is possible after Client registration (Account creation).

Registration requires: (i) declarations of reading and accepting the Terms and information about personal data processing, and (ii) correctly completing the registration form. The Agreement is concluded upon successful registration, for an indefinite period.

The scope of Services (paid/free) is determined by the selected package and the Price List.

Using paid Services requires payment of the Subscription Fee within the deadline indicated by the Service Provider. The fee amount results from the Price List in effect at the time of package selection.

The Subscription Fee is payable in advance for the entire Subscription Period. The fee is a net amount – VAT is added according to statutory rates.

After the Subscription Period expires, the Client retains access to free parts.

The payment date is considered the date when the Service Provider's bank account is credited.

All rights to Content published on the Platform (graphics, logos, names, software, databases) belong to the Service Provider or cooperating entities and are legally protected.

The Service Provider grants the Client a non-exclusive, non-transferable license to use the Platform via a web browser, worldwide, for the duration of the Agreement. The license does not include the right to sublicense or modify the Platform.

Use in any other scope requires prior, explicit written consent from the Service Provider.

The Client may submit a free complaint (e.g., non-performance/improper performance of Services). Complaints regarding the Platform/Services should be sent to: complaints@lapsly.com. The complaint should include: description of reasons, Client's request, and data identifying the Client.

The Service Provider reviews complaints meeting the above requirements within 14 days of receipt and informs about the outcome.

The Service Provider makes efforts to ensure uninterrupted operation of the Platform/Services. Information obtained from the Platform is for support purposes; the Service Provider does not guarantee the accuracy of decisions made by the Client based on such information and is not responsible for their consequences.

The Service Provider's liability is limited to actual and direct damages. The Service Provider is not liable for damages resulting from the use or inability to use the Services (including data loss).

A Consumer may withdraw from a distance contract within 14 days without giving reasons. The deadline is met if the statement is submitted before its expiry (in writing to the Service Provider's address or via a form in the Platform).

Refund of all payments will be made promptly, no later than 14 days from receipt of the statement, using the same payment method.

The right of withdrawal does not apply, among others, when the service has been fully performed with express consent and prior information about the loss of the right of withdrawal.

The Client may terminate the Agreement at any time with a one-month notice period; if terminated during the Subscription Period, the effect occurs at the end of that Period. Fees paid are non-refundable unless the Terms provide otherwise.

Upon termination, rights to use the Platform expire; after the period ends, User data entered by the Client is irreversibly deleted.

The Service Provider may amend the Terms in cases specified herein (changes in law, technology, scope of Services).

Information about changes: notification in the Platform + provision of consolidated text + email to Login. The change takes effect at the date specified by the Service Provider, no earlier than 14 days from notification. The Client has the right to terminate the Agreement within at least 14 days from notification.

These Terms become effective on August 23, 2025.

The Parties shall endeavor to resolve disputes amicably; if necessary, in accordance with Polish law before Polish common courts.

Clients have access to the Terms and may print them at any time.